Reference

Terms and Conditions for Your new pick Account

These terms set out how your new pick account works — what you agree to when you join, how deposits and withdrawals through bKash, Nagad, and Rocket are handled, and what applies under local law in eligible regions. Read them before you start.

Account registration requiredbKash, Nagad, Rocket coveredEligibility depends on local lawOne account per personSubject to change with notice

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What These Terms Actually Cover

new pick Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, you enter into a binding agreement governed by the rules on this page. Your account is personal — it cannot be shared, transferred, or held on behalf of someone else. Deposits made through bKash, Nagad, or Rocket are processed

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according to the transaction rules of those respective payment providers as well as ours; once a transaction is confirmed on your account wallet, it is final unless a specific dispute process applies. Access to our platform depends on your local law and the eligible regions we
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operate in. It is your responsibility to confirm that using this service is lawful where you are located. We do not make that determination for you. If your country or region restricts online gaming, these terms do not override that restriction — they operate within whatever
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legal framework applies to you. We may update these terms when our services change, when regulatory requirements shift, or when payment processes are revised. We will notify you via your registered contact method before material changes take effect. Continuing to use your account after that notice
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counts as acceptance. If you disagree with any update, you should close your account before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Practices

We take account integrity seriously. Your personal details are stored securely and used only for account management, transaction verification, and communication related to your use of the platform. We do not sell your data to third parties. Withdrawal requests go through a verification step — we check that the payment method on your account matches the one you registered, which is how we protect against unauthorised withdrawals. If you need to update your account details or request a copy of the data we hold, contact support with your account ID.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable regulations after closure. You may request a summary.

Account Security

Use a strong, unique password for your account. We will never ask for your bKash, Nagad, or Rocket PIN — any message doing so is not from us.

Cookies

We use cookies to keep your session active across devices and to remember your account preferences. You can manage cookie settings in your browser.

Contact for Changes

To request a correction to your account data or to ask about data we hold, email support with your registered account details and the specific change needed.

TERMS HELP CHANNEL

Questions About These Terms

If any part of these terms is unclear, or if you have a dispute about a transaction, account action, or eligibility decision, reach out through the channels below. Our support team handles terms-related queries and can escalate to the relevant account team if needed. Response times vary by channel and query type.

Team online

Live Chat

Reach us through the live chat widget in your account dashboard for real-time terms clarification or transaction queries.

Email Support

Send detailed terms or dispute queries to our support email. Include your account ID and the transaction reference for faster handling.

Help Centre

Our help centre covers account rules, payment processes, and eligibility conditions — check there first for common terms questions.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice.

Access depends on your location and local law. Players in Dhaka, Chittagong, and other regions must confirm that online gaming is lawful where they are before using the account.

Check that you sent to the correct account number shown at checkout. If the bKash transfer confirmed on your end but the balance has not updated, contact support with the transaction reference.

No. These terms allow one account per person. Duplicate accounts may be suspended and any balance held pending a review under our account integrity process.

We notify you through your registered contact details before any material update takes effect. Continuing to use your account after that date means you accept the revised terms.

Contact support via live chat or email with your account ID. We will process the closure and confirm what happens to any remaining wallet balance under the current terms.

The account terms apply equally across all three payment methods. Each provider also has its own transaction rules, which run alongside ours — not instead of them.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoNagad Bettings InfoBangladesh Fast Table 508 Accountnew pick Login

Terms and Conditions for Your new pick Account

Account Security and Data Practices

Data Retention

Account Security

Cookies

Contact for Changes

Questions About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Bangladesh?

02 What happens if I make a deposit through bKash but it does not show in my account?

03 Can I have more than one account on new pick?

04 How will I know if the terms change?

05 How do I close my account or request my data?

06 Are these terms the same for Nagad and Rocket deposits as for bKash?

Terms & Conditions

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